FRAUDAY Newsletter
December 15th, 2023
Product updates to Case Management and Document Handling + a special thank you from all of us at Effectiv!
FRAUDAY Newsletter
December 15th, 2023
Product updates to Case Management and Document Handling + a special thank you from all of us at Effectiv!
ISSUE #8 | December 15th, 2023
❄️ Holiday Edition 🎄
New Feature: See Decision Path
We are thrilled to announce the introduction of a new tool included in our case management system called Decision Path Viewer. This tool offers a transparent and comprehensive view of the decision-making process for every case, enabling review teams to gain direct insight into how each case has reached its decision status.
Improved Decision-Making: Case reviewers can see the exact criteria and thresholds that led to a case being flagged. This level of detail helps make more nuanced decisions, especially for edge cases.
Training and Skill Development: For new or less experienced reviewers, observing the decision paths of various cases serves as a valuable learning tool. It helps them understand the intricacies of risk factors and decision criteria used in your system.
Risk Management Efficiency: With a clear view of the decision path, reviewers can quickly pinpoint the risk factors that influenced the outcome. This leads to more efficient case handling, crucial in environments where timely decision-making can prevent fraud or financial losses.
You’ll find this button at the top of any Case View in the Case View Dashboard!
New Update: Document Handling
We’ve made several improvements to how we screen digitally uploaded documents including checks, IDs, business documents and more using Optical Character Recognition (OCR) technology.
View Document Information via OCR: Optical Character Recognition automates the data entry process by converting scanned documents into plain text. This automation reduces the need for manual data entry, saving review teams time transcribing hard-to-read handwriting.
Data Cross-Checking: Effectiv can cross-check document details with various databases to confirm the legitimacy of the account and the signatory, reducing the risk of counterfeit or altered documents.
Reduced Human Error: Automated document handling minimizes human error when screening documents. Unlike manual verification, Effectiv will consistently apply the same level of scrutiny to every document, regardless of past behavior.
You can find any documents associated with a case in the Document Details tab at the top of any case view page!
In The News
A note from Effectiv
As the year draws to a close, we want to thank our valued customers, partners, and investors for your support and collaboration over the past year.
The holiday season offers a unique opportunity to reflect on the bonds that unite us and to show care and compassion for others. In that spirit, we all wish you and your loved ones happiness, health, and prosperity in the coming year. May your holiday celebrations be filled with joy and the promise of even greater things ahead!
We look forward with enthusiasm to continuing and strengthening our relationships in 2024 and beyond. Warm wishes to you and yours for a wonderful holiday season and a very happy New Year!
– Ravi, Ritesh, Jonathan, Anupam & the Effectiv Team 💜
